Local Knowledge on a Global Scale
WE'RE A BRICK & MORTAR TRAVEL AGENCY IN THE SAN FRANCISCO EAST BAY
With today’s online technology travel is at your fingertips; however, the service, attention to detail and in-depth knowledge provided by a TravelCenter Tours and Travel Agent is built on almost 2 decades of work in the industry. We are here to handle your travel needs from start to finish. We attend travel seminars so that our travel knowledge is continuing to evolve and grow with the industry. Our knowledge regarding latest non-stop flight service, new resorts and cruise ships is something we are ready to share with you. Our staff is here to customize your group travel plans, specific to your requests, whether it’s a one day local tour, multi-day extended tour or a sightseeing day in the city, we handle all the details. We are here to make sure your travel experience is enjoyable from start to finish. TravelCenter offers professional follow through to ensure a hassle free memorable day or vacation.
LISA MITTONE | LEAD
TRAVEL AGENT-OFFICE MANAGER
Lisa is an expert travel agent with a focus on customized travel and organized tours for individuals and groups. With extensive knowledge and experience within the travel industry, Lisa is dedicated to creating the perfect vacation for every client, whether it’s a romantic honeymoon, babymoon, or a once in a lifetime bucket-list trip. Lisa is the go-to agent for all your travel needs, and her professionalism and attention to detail makes her the ideal agent for anyone seeking a memorable and stress-free travel experience.
“After 18 years in the health care industry, I felt like it was time for a career change. Having always had a passion for travel from a young age, I decided to follow in my family’s footsteps and business and join the travel industry. Within the agency, I proudly serve as the go-to agent for all things travel and work to dispel the misconceptions of using a travel agency. Over the years, I have had the pleasure of exploring many parts of the world, from adventurous cruises, to scenic European excursions and stateside road trips, and as a married mother of two, travel is a shared love within our household! When it comes to planning your next adventure, I am excited to guide you in the right direction and bring your travel dreams to life!”
Favorite Travel Destination: India
Why?: The colors, the sounds, the history, the culture, and the sites are unparalleled to so many other places I have visited in the world.
CASSIE ETERNAL |
DAY-TRIP COORDINATOR
Cassie is TravelCenter’s day-trip coordinator and has been a natural day-tripper from a young age. With an innate sense for getting lost in a new city and exploring unique places, she thrives at creating and organizing exciting day trips for groups all over the Bay Area. Cassie is always working hard to make her travelers happy on their day trips! Her creativity and passion shows in her exciting tours and is a dependable and important part of the team!
Favorite Travel Destination: Anywhere with a beach.
Why?: Because there is nothing better than bubbles on the beach with great company!
DEANNA SHEEHAN |
OFFICE ADMINISTRATOR
Deanna is TravelCenter’s office administrator, providing excellent assistance and support to the lead agent and helping to manage individual trips and group tours. Deanna is responsible for the billing procedures for all trips, and as the sunshine lady of the office, her positive attitude reflects in her efficient handling of client correspondence and communication. Her dedication and expertise makes her an indispensable asset to the team.
“From a young age, travel has always been an exciting part of my family’s history, and growing up around that influence, it inspired me to take on a new adventure and work within the travel industry and family business. Having lived in Rome for 2 years, it inspired my love for travel and culture and gave me a new perspective of tourism. Working at TravelCenter has also given me the wonderful opportunity to work alongside my sister and carry on the family’s legacy.”
Favorite Travel Destination: Singapore
Why?: The beauty of the island’s flora, the kindness of the people, the variety of the food and the overall cleanliness of the cities are simply awe-inspiring!
NATALIE BROCKMAN | SOCIAL MEDIA-
OFFICE ASSISTANT
Natalie handles TravelCenter’s social media posts, writing up the bi-monthly newsletters and creating trip flyers. You'll see Natalie working on a little bit of everything in the office and is integral for supporting the team. Although new to the team and the travel industry, she has had a passion for travel from a young age, having grown up in the U.K., she had Europe on her doorstep and traveled often with family and friends.
Favorite Travel Destination: Iceland
Why?: It’s like being on another planet, from the lava fields to glaciers and waterfalls, it’s a magical and beautiful place to explore!
MICHAEL GENGLER | ACCOUNTANT - OWNER
The travel industry has always been a part of my life. Sharing the experiences of travel with my wife has always been something I have enjoyed. During my separate career at United Parcel Service, I did travel; however, it certainly was not leisurely. After retiring from UPS, to keep busy I decided to join TravelCenter as their part-time accountant. It is definitely a change, especially working with ALL women. I do enjoy my time at the agency and working together with family is definitely rewarding.
Favorite Travel Destination: Italy
Why? Italy was my first travel destination abroad and every time I visit the sites bring me back in time.
JOYCE GENGLER | OWNER-RETIRED
Working in the Travel Industry has been my career for the past 35-plus years, opening TravelCenter Tours and Travel in 1993, and working with another company prior to my agency launch. Through the years I have watched the travel industry evolve from “paper airline tickets” to “ticketless travel” with exotic destinations becoming the norm. I am so fortunate to work in this industry with a great staff of family and friends and enjoy what I do. My greatest pleasure is having our clients return from their travels, sharing their experiences with us, and allowing us to plan their next vacation.
Favorite Travel Destination: Italy
Why? It is the home of my ancestors and a place I hold near to my heart.
WE'RE A BRICK & MORTAR TRAVEL AGENCY IN THE SAN FRANCISCO EAST BAY
With today’s online technology travel is at your fingertips; however, the service, attention to detail and in-depth knowledge provided by a TravelCenter Tours and Travel Agent is built on almost 2 decades of work in the industry. We are here to handle your travel needs from start to finish. We attend travel seminars so that our travel knowledge is continuing to evolve and grow with the industry. Our knowledge regarding latest non-stop flight service, new resorts and cruise ships is something we are ready to share with you. Our staff is here to customize your group travel plans, specific to your requests, whether it’s a one day local tour, multi-day extended tour or a sightseeing day in the city, we handle all the details. We are here to make sure your travel experience is enjoyable from start to finish. TravelCenter offers professional follow through to ensure a hassle free memorable day or vacation.
